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    UNIVERSITY OF MUMBAI, Syllabus for the F.Y.B.Com. Program : B.Com Course : Commerce-I

    (Credit Based Semester and Grading System with
    effect from the academic year 2011‐2012)

    F.Y.B.Com.
    Subject : Commerce – I
    (Business Development)
    Syllabus for Semester I & II

    Semester – I
    Module – I No. of
    Lectures
    A) Role and importance of Business (4)
    B) Business Objectives – Types (6)
    Formulation – Reconciliation of
    Economic and Social objectives

    Module – II
    Business Environment : (10)
    Components / Elements – Interdependence of Business and it Environment –
    Economic Environment – Political Environment Technological – International
    Environment with Respect of OPEC, WTO, European Union, NAFTA, ASEAN,
    SAARC, Environmental Scanning and its Importance.

    Module – III
    Setting up of Business Unit : (10)
    Steps/Procedure – Project and Feasibility Studies – Entrepreneurship –
    Government Incentives and Assistances to Entrepreneurs Entrepreneurship
    Development/Training Centres – Challenges before Indian Entrepreneurs.

    Module – IV
    Restructuring and Growth Strategies : (10)
    Internal Growth Strategies: Intensification – Diversification – External Grouwth
    Strategies, Foreign Collaborations – Mergers – Takeovers Corporate
    Restructuring Strategies, Turnaround Strategy.
    Case/Case Studies relating to the above Modules. (5)

    Semester – II

    Module – V No. of
    Lectures
    Banking: (10)
    Banking System in India – Banker – Customer Relationship – Changing Role of
    Banks – Non‐Banking Activities – Concept of Development Banking, Universal
    Banking, Merchant Banking – Priority Sector Lending: RBI Guidelines and
    Ombudsman, Banking through Technology – FDI in Banking Sector in India –
    Banking as a Career.

    Module – VI
    A: General Insurance: (6)
    Types, Principles and Terms in Insurance in Brief – Settlement of Claims –
    Procedure – Claim Tribunals – Ombudsman – IRDA, 1999 FDI in Insurance
    Sector – Performance and Prospects in India – Career Options in Insurance
    Section.
    B: Transport: (4)
    Recent Developments in Aviation, Roadways, Railways, and Shipping Transport
    – Career Option in Transport Sector.

    Module – VII
    A: Communication: (5)
    Telecommunications – Recent Developments in E‐Communication –
    Performance and Prospects in India – Career Options.
    B: Tourism and Hospitality Industry: (3)
    Measures to Promote the Industry – Performance and Prospects – Career
    Options.
    C: Business Process Outsourcing: (2)
    BPO, KPO, Future prospects, Career Options.

    Module – VIII
    Retail Management: (10)
    Trends in Retailling – Organised v/s Unorganised Retailing – Factors Responsible
    for Growth of Organised Retailing in India – FDI in Retailing – Survival Strategies
    for Unorganised Retailers in India – Ethics in Retailing – Careers in Retailing.
    Case Studies relating to above Modules. (5)

    Exam
    40 Marks – Internal

    Semester END Exam: 2 hrs 60 Marks
    Question Paper Pattern
    N.B. – 1. All Questions are Compulsory.

    2. All Questions carry equal marks.
    Q. 1. Attempt any Two (Out of Three)
    Q. 2. Attempt any Two (Out of Three)
    Q. 3. Attempt any Two (Out of Three)
    Q. 4. Attempt any Two (Out of Three)
    (One Question from each Module)